Rose Paving’s best practices for a stellar customer experience
From specialty retailers to one-stop shops, big-box stores are part and parcel of daily life. Whether they’re running weekly errands or shopping leisurely, millions of shoppers rely on stores staying organized inside and out. You only have one opportunity to make a good first impression. Customers are sizing up your business as soon as they step foot on your sidewalk or drive into your lot, so make their first impression a great one with impressive paving that’s easy to navigate and risk-free. Here’s how our parking lot experts pave with the customer and business in mind.
Stripe for a functional parking lot Keep your lot safe for drivers and pedestrians alike
Earning your customer’s trust goes further than delivering on your promises and selling a good product. Delivering a flawless customer experience across all locations establishes your commitment to the people who make your brand possible. Avoid accidents by repairing potholes and sidewalk cracks as quickly as possible. Limiting liability and injury risk keeps your customers happy and your insurance premiums low.
Don’t forget handicapped parking and ramps
Everyone deserves a seamless shopping experience, so we recommend keeping accessibility top of mind at all times. Our pavement experts are aware of every state’s accessibility laws and can help your parking lot go above and beyond what’s required. As a bonus, ramps can even help customers with bulky purchases get to their cars conveniently, freeing up your loading zones and easing traffic congestion.
Conduct repairs and maintenance in phases Create a pavement management plan
Flexible yet thorough, pavement management plans allow businesses to plan for the future and keep their parking lot looking sharp, all while staying under budget. Regional property managers lean on PMPs to keep abreast of maintenance needs across all their properties, but even a facility manager overseeing one property will see the benefits immediately.